Went to Lowe's to buy a shed. We were directed to a few areas of the store to make the purchase. Leroy (who is so friendly and helpful) attempted to help us even though it was not his department. He was unable to navigate through the software to complete the purchase. He apologized profusely and offered us other options. We thanked him and shopped for some other items in the store. We were so surprised when Leroy came and found us at the far end of the store. He said that he had found another associate who could help us with our purchase. We were impressed that Leroy took the time to find someone who could help and then located us as well. To top it off we had the pleasure of working with Amanda. She really knew her stuff. She explained all of our options clearly and concisely. She had a positive attitude and made the transaction fun.
I went to the medford store 3 times in one day and couldn't place an order because there is not enough people working and the ones that are there are very professional ignoring costumers it is discussing to see that type of atitud in the store it's like worse than telling you what the f are you doing here you are not well come when you are going to spend you money there. Wish that space would Close soon.
I was looking for a vehicle tire compressor and one of the employees very politely asked me if I needed any help with something so I said no but thank you for asking though. Lol and was asked if I was done with everything so I said yeah and he brought me up to the register and I was on my way out. I felt that these guys are really doing a fantastic job on providing the greatest customer service ever, and wouldn't mind to come back shop at this place again. They really have the greatest attitude and they are proud to serve customers everyday.
Spend 7k on Therma tru door and lock mechanism broken and door has been tampered with, suspect it was returned and resold to me. In addition contacted them about defective glass in a Pella window about two weeks ago. Still haven't heard from them. Aggravated and no resolve as of yet.
It was clear to us that both Leroy and Amanda make customer service a priority.
Can you fix your inventory maybe? 43 gallons in stock sent all the way here from another store so you can say you have 0 but don't worry, we already know there is an issue. Thanks guys
Lowe's in East Patchogue is lucky to employ these two!
Lowe S Home Improvement is a US Hardware Store based in East Patchogue, New York. Lowe S Home Improvement is located at 825 Montauk Hwy, East Patchogue, NY 11772, USA.
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